The legal profession is built on principled disagreement — yet today’s climate of polarization can make difficult conversations inside law firms, courts, agencies, and corporate legal departments feel more combustible than constructive. Topics such as abortion, immigration, gun regulation, affirmative action, climate policy, LGBTQ+ rights, and gender-affirming care can surface in client matters, workplace interactions, community leadership roles, and even everyday colleague conversations. When discussions become charged, the risk is more than discomfort: communication breakdowns can impact professionalism, teamwork, client service, and trust.
This interactive CLE equips attorneys and legal professionals with practical tools to engage across differences with clarity, civility, and “civil courage” — the ability to speak honestly while preserving dignity, respect, and psychological safety. Participants will learn techniques for discussing contentious issues without escalating conflict, stereotyping opposing viewpoints, or shutting down dialogue. The session includes structured, facilitated role-plays using realistic legal workplace and practice scenarios (e.g., client counseling, team disagreements, leadership decisions, public-facing moments, and cross-functional collaboration). Facilitators/neutral moderators support participants in practicing inquiry, framing, and response strategies that promote mutual understanding — even when agreement is not the goal.
Learning outcomes (participants will be able to):
- Distinguish viewpoint diversity from other forms of difference and understand why it matters in legal workplaces and client-facing roles
- Understand why viewpoint diversity is essential for a thriving law practice
- Apply practical frameworks for civil discourse in high-stakes, high-emotion settings
- Practice “civil courage” framework for responding to inflammatory statements, bias-laden assumptions, and tense moments while maintaining professionalism
- Recognize common derailers (moral injury triggers, identity threat, contempt spirals, performative debate) and intervene early
- Strengthen a culture of respect and belonging without demanding ideological conformity
- Introduction and Intention
- About the presenter
- Intention
- Mindful moment
- What Is Viewpoint Diversity?
- Defining viewpoint diversity
- Understanding dimensions of different experiences
- Why Do We Need Viewpoint Diversity?
- The benefits of viewpoint diversity
- The pitfalls of lack of viewpoint diversity
- How polarization is increasing due to lack of viewpoint sharing
- Tools for Civil Discourse
- Ground rules
- Active listening
- Communication
- Civility
- Mindfulness
- Interactive Exercises
- COVID conflict
- Trans debate
- Make America Great Again
- Explanation of Restorative Circles
- Promotion of active listening
- Fosters belonging
- Resource for teambuilding
- Closing Thoughts
- Reminder of the importance of viewpoint diversity and what ground rules are
- Reminder of what active listening and mirroring entail
- Q&A
Free Justia Connect Memberships are available to lawyers, other legal professionals, students, and all law enthusiasts.
Log In NowNot a Member? Get Connected for Free
* CLE credit is only available to Justia Connect Pro members.
Milestales
Ama K. Karikari, Esq. is the founder of Milestales Publishing and Education Consulting and the author of The Talk: A Black Family’s Conversation about Racism and Police Brutality, Sunne’s Gift: How Sunne Overcame Bullying to Reclaim the Gift, and other best-selling books. Read More ›
*CLE credit is only available to Justia Connect Pros. Not a Pro? Upgrade today>>
Status: Approved
Credits: 1.00 Ethics
Status: Approved
Credits: 1.00 Civility in the Legal Profession
Status: Approved
Credits: 1.00 Ethics
Status: Approved
Credits: 1.00 Professional Responsibility
Status: Approved
Credits: 1.00 Professionalism
Status: Approved
Credits: 1.00 Ethics and Professionalism
Status: Approved
Credits: 1.20 Ethics
Status: Approved
Credits: 1.00 Professional Responsibility
Status: Approved
Credits: 1.00 Ethics and Professional Conduct
Status: Approved
Credits: 1.20 Ethics/Professionalism
Status: Approved
Credits: 1.00 Ethics
Status: Approved
Credits: 1.00 Attorney Professional Conduct
Status: Approved
Credits: 1.00 Ethics, Professionalism, or Substance Abuse
Status: Approved
Credits: 1.00 Legal Ethics/Professional Responsibility
Difficulty: All Levels
Status: Approved
Credits: 1.00 Legal Ethics/Professional Responsibility
Status: Approved
Credits: 1.00 Professionalism and Civility
Status: Approved
Credits: 1.20 Legal Ethics, etc.
This presentation is approved for one hour of Ethics CLE credit in Alaska, one hour of Civility in the Legal Profession CLE credit in California, one hour of Ethics CLE credit in Hawaii, one hour of Professional Responsibility CLE credit in Illinois, one hour of Professionalism CLE credit in Louisiana, one hour of Ethics and Professionalism CLE credit in Maine, one hour of Ethics CLE credit in Missouri, one hour of Professional Responsibility CLE credit in Nebraska, one hour of Ethics and Professional Conduct CLE credit in Nevada, one hour of Ethics CLE credit in North Carolina, one hour of Attorney Professional Conduct CLE credit in Ohio, one hour of Ethics, Professionalism, or Substance Abuse CLE credit in Pennsylvania, one hour of Legal Ethics/Professional Responsibility CLE credit in South Carolina (all levels), one hour of Professionalism and Civility CLE credit in Utah, and one hour of Legal Ethics, etc. CLE credit in West Virginia. This program has been approved by the Board on Continuing Legal Education of the Supreme Court of New Jersey for 1.20 hours of total CLE credit. Of these, 1.20 qualify as total hours of credit for Ethics/Professionalism. This course has been approved for Minimum Continuing Legal Education credit by the State Bar of Texas Committee on MCLE in the amount of 1.00 credit hours, of which 1.00 credit hours will apply to Legal Ethics/Professional Responsibility credit.
Justia only reports attendance in jurisdictions in which a particular Justia CLE Webinar is officially accredited. Lawyers may need to self-submit their certificates for CLE credit in jurisdictions not listed above.
Note that CLE credit, including partial credit, cannot be earned outside of the relevant accreditation period. To earn credit for a course, a lawyer must watch the entire course within the relevant accreditation period. Lawyers who have viewed a presentation multiple times may not be able to claim credit in their jurisdiction more than once. Justia reserves the right, at its discretion, to grant an attendee partial or no credit, in accordance with viewing duration and other methods of verifying course completion.
At this time, Justia only offers CLE courses officially accredited in certain states. Lawyers may generate a generic attendance certificate to self-submit credit in their own jurisdiction, but Justia does not guarantee that lawyers will receive their desired CLE credit through the self-submission or reciprocity process.