CLE
Nance Schick
Nance Schick Third Ear Conflict Resolution
Leading Through the "Sandwich" Crisis A Conflict Triage for 2026
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Premieres July 20, 1:00 PM ET/10:00 AM PT
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Leading Through the "Sandwich" Crisis: A Conflict Triage for 2026

Workplace conflict is rarely a simple personality clash; it is the predictable output of an outdated industrial architecture collapsing under modern, compressed operational pressures. Today's licensed professionals, middle managers, corporate executives, and small business owners belong to the 'Business Sandwich Generation,' a group sandwiched between the demands of clients, shareholders, or supervisors and the needs of the teams they manage. When these leaders break under multi-directional strain, they routinely execute poor, unfair, or biased internal investigations and take ineffective actions that turn minor friction into catastrophic employment lawsuits.

Led by New York employment attorney and workplace mediator Nance L. Schick, Esq., this webinar reframes workplace conflict from a personal failure into a structural system signal. Drawing from data and methodologies featured in her upcoming book, Unsustainable, this course shows law firm practice managers and legal counsel how to intervene early. Attendees will learn to implement a proactive conflict triage using the HAQ Standard (Humane, Affordable, Quick) to address root causes, protect corporate assets, and rebuild institutional trust. The course will also define the legal parameters of the 'Elegant Exit,' demonstrating how to structure an orderly separation as a protective last resort when systemic repair is no longer viable.

Topics covered include:
Employment Law Law Firm Management Law Practice
Agenda:
  • Introductory Overview
    • The "Business Sandwich Generation" and why it matters to lawyers
    • The strategic, financial, and psychological squeeze between upstream stakeholder metrics and downstream team realities
    • Chronic workplace conflict as a structural signal of systemic instability rather than an individual leadership deficiency or personal failing

  • Substantive Liabilities of Simmering Workplace Conflict
    • Common missteps of compressed supervisors (e.g., Title VII, the Americans with Disabilities Act (ADA), and the Age Discrimination in Employment Act (ADEA))
    • How systemic managerial exhaustion and multi-directional strain directly cause poor, unfair, or biased internal workplace investigations
    • The destruction of the Faragher-Ellerth affirmative defense when corrective action is delayed, subjective and biased
    • Hidden and unallocated operational costs of unresolved conflict

  • Proactive Decompression: The HAQ Standard
    • Command-and-control hierarchies versus collaborative workplace partnerships
    • Resolve disputes Humanely, Affordably, and Quickly
    • Three operational triage channels
      • Legal Threats
      • Operational Drags
      • Human Crises
    • Continuous leadership to interrupt harm and repair trust early
      • Third Ear listening
      • Staying on PARR

  • System Overhaul and the True Last Resort
    • Why structural design and deliberate systems must replace unsustainable managerial heroics and grit
    • Establishing strict criteria for when proactive relationship repair has failed and organizational alignment is no longer viable
    • The legal architecture of the "Elegant Exit"
      • Structured separation agreements
      • Mutual general waivers
      • Claims that can’t be waived

  • Q&A (As Time Permits)
Read More ›
Duration of this webinar: 60 minutes
When: Premieres in 39 days | July 20, 2026 10:00 AM PT
Register Now
Speaker
Nance Schick
Nance Schick Employment Attorney and Mediator
Third Ear Conflict Resolution

Nance L. Schick, Esq. is an award-winning attorney, author, and conflict resolution professional dedicated to helping licensed professionals and high-stakes organizations navigate critical risks in employment, leadership transitions, and automated workplaces. Admitted to the New York State Bar in 2002, Nance is the founder of Third Ear Conflict Resolution and the author of two books: DIY Conflict Resolution: Seven Choices and Five Actions of the Masters and Unsustainable: Why Our Workplaces Aren’t Working and What to Do About It. Read More ›

Continuing Legal Education (CLE) Credits

*CLE credit is only available to Justia Connect Pros. Not a Pro? Upgrade today>>

Alabama CLE

Status: Approved

Format: Live (Virtual)

Credits: 1.00 General

Alaska CLE

Status: Approved

Format: Live (Virtual), On-Demand

Credits: 1.00 General

California CLE

Status: Approved

Format: Live (Virtual), On-Demand

Credits: 1.00 General

Hawaii CLE

Status: Approved

Format: Live (Virtual), On-Demand

Credits: 1.00 General

Illinois CLE

Status: Approved

Format: Live (Virtual), On-Demand

Credits: 1.00 General

Missouri CLE

Status: Approved

Format: Live (Virtual)

Credits: 1.20 General

Nevada CLE

Status: Approved

Format: Live (Virtual)

Credits: 1.00 General

Ohio CLE

Status: Approved

Format: Live (Virtual)

Credits: 1.00 General

Pennsylvania CLE

Status: Approved

Format: Live (Virtual)

Credits: 1.00 Substantive Law, Practice, and Procedure

Vermont CLE

Status: Approved

Format: Live (Virtual), On-Demand

Credits: 1.00 General

West Virginia CLE

Status: Approved

Format: Live (Virtual)

Credits: 1.20 General


This presentation is approved for one hour of General CLE credit in Alabama, one hour of General CLE credit in Alaska, one hour of General CLE credit in California, one hour of General CLE credit in Hawaii, one hour of General CLE credit in Illinois, one hour of General CLE credit in Missouri, one hour of General CLE credit in Nevada, one hour of General CLE credit in Ohio, one hour of Substantive Law, Practice, and Procedure CLE credit in Pennsylvania, one hour of General CLE credit in Vermont, and one hour of General CLE credit in West Virginia.

Justia only reports attendance in jurisdictions in which a particular Justia CLE Webinar is officially accredited. Lawyers may need to self-submit their certificates for CLE credit in jurisdictions not listed above.

Note that CLE credit, including partial credit, cannot be earned outside of the relevant accreditation period. To earn credit for a course, a lawyer must watch the entire course within the relevant accreditation period. Lawyers who have viewed a presentation multiple times may not be able to claim credit in their jurisdiction more than once. Justia reserves the right, at its discretion, to grant an attendee partial or no credit, in accordance with viewing duration and other methods of verifying course completion.

At this time, Justia only offers CLE courses officially accredited in certain states. Lawyers may generate a generic attendance certificate to self-submit credit in their own jurisdiction, but Justia does not guarantee that lawyers will receive their desired CLE credit through the self-submission or reciprocity process.

Looking for CLE credit? Visit CLE Dashboard CLE Accreditation
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